Terms of service

OVERVIEW 

TERMS OF SERVICE  

Northern Glam Life Mama Boutique

By accessing this website, placing an order, or participating in our shopping platforms and social communities, you agree to the following Terms of Service.

1. GENERAL INFORMATION

Northern Glam Life Mama Boutique reserves the right to update, change, or replace any part of these Terms of Service at any time without notice.

By purchasing from our boutique, you agree that you are at least the age of majority in your state or province of residence.

2. PRODUCTS & AVAILABILITY

We strive to display product descriptions, colors, and images as accurately as possible. However, colors may vary slightly depending on screen settings and lighting.

All items are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

3. PREORDER ITEMS

Some products are offered as preorder items. Estimated turnaround times (TAT) will be listed in the product description or sale post.

Please understand:
• turnaround times are estimates only
• shipping delays and manufacturer delays can occur
• preorder items are not eligible for cancellation or refund due to delays outside of our control

By purchasing preorder items, you acknowledge and accept these conditions.

4. PAYMENT

Payment is required at checkout unless otherwise stated.

Failure to complete payment for invoices may result in canceled orders or restricted access to future sales.

We reserve the right to refuse or cancel orders suspected of fraud or misuse.

5. SHIPPING

Once an order has been shipped, Northern Glam Life Mama Boutique is no longer responsible for delays, lost packages, stolen packages, or carrier-related issues.

Customers are responsible for ensuring shipping addresses are entered correctly at checkout.

If a package is marked as delivered, customers must contact the shipping carrier directly regarding claims.

6. RETURNS & EXCHANGES

ALL SALES ARE FINAL unless otherwise stated.

Under certain circumstances, store credit may be issued for approved returns or damages.

To qualify:
• items must be unworn, unused, and unwashed
• tags must still be attached
• items must be returned in original condition

Refunds are not guaranteed and are issued only at the discretion of Northern Glam Life Mama Boutique.

7. DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect item, you must contact us within 3 days of delivery with:
• your order number
• clear photos of the issue

Failure to contact us within the required timeframe may result in denial of replacement or store credit.

8. INTELLECTUAL PROPERTY

All content, graphics, logos, product photos, branding, and designs associated with Northern Glam Life Mama Boutique are property of the boutique and may not be copied, reproduced, or used without permission.

9. COMMUNITY GUIDELINES

We are committed to creating a positive and respectful environment within our website, social media pages, live sales, and Facebook groups.

Bullying, hate speech, harassment, spam, or disrespectful behavior will not be tolerated and may result in removal or blocked access from our community platforms. 

10. CONTACT INFORMATION

For questions regarding your order or these Terms of Service, please contact us directly through our official business email or social media pages.

Thank you for supporting Northern Glam Life Mama Boutique — Where Pearls Meet Cowgirl Boots 🤍

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at nglmboutique@gmail.com. 
Our contact information is posted below:
Northern Glam Life Mama Boutique
nglmboutique@gmail.com