Shipping policy

SHIPPING POLICY  Northern Glam Life Mama Boutique

Thank you so much for shopping with Northern Glam Life Mama Boutique 🤍

Please review our shipping policy before placing your order.

PROCESSING TIMES

Ready-to-Ship (RTS) items typically ship within 3–7 business days unless otherwise stated.

Preorder items will have a turnaround time (TAT) listed in the product description or sale post. Please understand that preorder turnaround times are estimates and may be affected by supplier or shipping delays outside of our control.

If your order contains both RTS and preorder items, your order may ship together once all items arrive unless otherwise specified.

SHIPPING CONFIRMATION

Once your order has shipped, you will receive tracking information via email or the platform used to place your order.

Please allow carriers time to update tracking information after shipment.

LOST, STOLEN, OR DELAYED PACKAGES

Once your package has been shipped, Northern Glam Life Mama Boutique is no longer responsible for:
• lost packages
• stolen packages
• delayed deliveries
• carrier-related issues

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.

INCORRECT SHIPPING INFORMATION

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect address is entered and the package is returned to us, the customer will be responsible for paying additional shipping fees to have the package resent.

Northern Glam Life Mama Boutique is not responsible for orders shipped to incorrectly entered addresses.

PREORDER SHIPPING

Preorder items are ordered specifically for customers after purchase. Because of this:
• preorder items cannot be canceled once ordered
• shipping timeframes may vary
• delays from manufacturers or suppliers may occur

By purchasing preorder items, you acknowledge and accept these terms.

DAMAGED ITEMS

If your order arrives damaged, please contact us within 3 days of delivery with:
• your order number
• clear photos of the damaged item and packaging

We will review each situation individually to determine an appropriate resolution.

QUESTIONS ABOUT YOUR ORDER

If you have questions regarding your order, please message us directly rather than commenting on posts. We truly appreciate your patience and support while we respond to all inquiries.

Thank you for supporting Northern Glam Life Mama Boutique — Where Pearls Meet Cowgirl Boots 🤍